Restonama, a division of VudriX LLC, provides a cloud-based platform that enables restaurants to build websites, accept online orders, manage reservations, and operate delivery and POS systems. This Privacy Policy explains how we collect, use, store, and protect personal information. By using Restonama.com or any restaurant site hosted on our platform, you acknowledge that you have read and understood our privacy practices.
Applies to restaurant owners, staff, and end customers
Covers Restonama.com and its related tools
Operated by VudriX LLC located in Sheridan, Wyoming
Contact email: support@restonama.com
Restonama offers a software-as-a-service solution that enables restaurants to manage their digital operations. Because the Platform serves both business users and their customers, different categories of information are processed. This Policy explains what we collect, why we collect it, how we use it, and what rights users have.
Restonama is owned and operated by VudriX LLC
Policy applies to all features of the this platform
Describes responsibilities of both Restonama and the restaurant
Acceptance of this Policy is required to use the Platform
Restaurant owners and staff provide various types of information when using Restonama. This information is essential for building their website, processing orders, managing reservations, and maintaining the overall account. We collect only what is necessary to operate and improve the Platform.
Contact details like name, email, and phone number
Restaurant branding, logos, addresses, and cuisine details
Menus, item descriptions, photos, and pricing
Delivery settings, reservation rules, and business hours
Account login details and role-based permissions
Subscription information and billing history
Support communications and submitted inquiries
When end customers place orders, make reservations, or interact with a restaurant website powered by Restonama, their information is collected solely for the purpose of enabling the restaurant to manage and fulfill the request. Restonama does not process or use this data for its own purposes. All customer information is delivered directly to the restaurant’s admin panel, and the restaurant is fully responsible for reviewing, processing, managing, securing, and acting on such data in accordance with applicable laws.
Customer name, email, and phone number
Delivery address and location-based instructions
Order items, quantities, preferences, and special notes
Table reservation details such as date, time, and party size
Payment status information from the payment processor
Feedback and comments shared through restaurant sites
Restonama automatically collects technical information whenever users visit the Platform. This data helps us secure the system, detect issues, improve performance, and understand usage patterns. Although typically anonymous, it may be associated with accounts for troubleshooting or security purposes.
IP address, browser type, and device identifiers
Operating system and language preferences
Page views, time spent, click paths, and feature usage
Performance logs and system error reports
Cookie identifiers and tracking logs for session management
Aggregated analytics used for product improvements
Restonama processes information in order to operate the Platform, assist restaurants and their customers, enhance performance, and comply with legal requirements. We always use personal data responsibly, ensuring it aligns with the purpose for which it was collected or as otherwise permitted by law.
To build and manage restaurant websites and dashboards
To process orders, reservations, and delivery operations
To support POS tools, reporting dashboards, and analytics
To send operational messages such as confirmations or alerts
To improve performance and stability of the Platform
To respond to technical and customer support requests
To meet legal, regulatory, and fraud prevention obligations
In regions where a legal basis is required, such as under GDPR, Restonama relies on several foundations for processing personal information. These bases depend on the type of information collected, how it is used, and the relationship between Restonama, restaurants, and customers.
Performance of a contract for subscribed restaurants
Legitimate interests like improving and securing the Platform
Compliance with legal or regulatory obligations
Consent for specific types of data or communications
Processing on behalf of restaurants for customer interactions
Restonama does not sell personal information. We share data only when necessary to operate the Platform, provide restaurant services, or comply with legal and regulatory requirements. All third parties handling data must follow strict confidentiality and security controls.
Service providers for hosting, payments, messaging, and analytics
Restaurants that receive customer details for orders or reservations
Professional advisors for legal, tax, and audit purposes
Authorities when required by law, subpoena, or court order
Third parties during a merger, acquisition, or corporate restructuring
Restonama uses cookies and related technologies to maintain sessions, improve performance, personalize experiences, and measure usage. Cookies help us understand how the Platform is used, detect problems, and enhance overall efficiency. Users may control cookies through their browser settings.
Session cookies for logins and navigation
Preference cookies to store settings such as language or layout
Analytics cookies to measure feature usage and engagement
Security cookies to identify unusual or fraudulent behavior
Options to block or delete cookies in browser settings
We take data security seriously and use a combination of technical and organizational safeguards to protect personal information. While no system can be completely secure, Restonama continuously updates and tests its protections to reduce risk and respond quickly to vulnerabilities.
Encrypted connections using HTTPS/TLS
Secure cloud hosting with controlled access
Role-based permissions and account security rules
Regular updates, monitoring, and vulnerability scanning
Internal policies for secure handling of data
Restonama retains personal information only for as long as necessary to deliver services, meet legal obligations, and resolve disputes. Different types of data may have different retention timelines based on contractual, business, or regulatory requirements.
Account data retained during active subscription and grace periods
Order and reservation records kept for business and tax reasons
Billing and transaction data retained for audits
Support messages retained for service improvement and history
Users may request deletion where permitted by law
Depending on your jurisdiction, you may have rights regarding your personal information. We provide mechanisms for exercising these rights and will respond to legitimate requests. Restaurants may also manage or delete customer data within their dashboards.
Right to access your personal information
Right to request corrections of inaccurate data
Right to request deletion where permitted
Right to restrict or object to certain processing
Right to data portability where applicable
Right to withdraw consent for specific processing activities
Restonama uses global cloud infrastructure, which may result in personal data being processed in different countries. Regardless of location, we apply strong safeguards to ensure data remains protected and complies with applicable international data transfer requirements.
Data may be processed in the United States and other regions
Cloud vendors use advanced security and privacy controls
Transfer mechanisms are used when required by law
Users acknowledge that their data may be transferred internationally
Restaurant websites built with Restonama may link to or integrate external services such as payment processors, delivery partners, or social platforms. These providers follow their own policies, and Restonama is not responsible for their privacy practices.
Restaurants may integrate external tools into their website
Payment gateways and delivery platforms have separate policies
Third-party links do not imply endorsement by Restonama
Users should review third-party privacy policies independently
Restonama is intended for business use and is not directed toward children under the age of sixteen. We do not knowingly collect information from children, and we take action to remove such data if discovered or reported to us.
Platform is for adults and businesses only
Personal data of children is not intentionally collected
Parents may contact us if information was provided improperly
We will remove child data from our systems when notified
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on Restonama.com with a revised effective date. By continuing to access or use the Platform after changes are posted, you acknowledge and accept the updated Privacy Policy.
Restonama may update this Policy at its discretion
All updates will be posted with a new effective date
If you have questions, concerns, or privacy-related requests, you may contact us at:
Email: support@restonama.com
Company: VudriX LLC
Address: 30 N Gould St, Sheridan, WY 82801, USA